Who This Policy Covers
This Privacy Policy explains how “Michael Morales Coaching” collects, uses, shares, and protects your information when you visit this website, book a call, join the newsletter, or work with me through coaching services.
I run this business as a one-person practice. That means I handle the business directly, and I use a small number of trusted third-party tools to help with email, scheduling, and website operations.
What Information I Collect
I may collect the following information when you interact with the website or my services:
- Your name
- Your email address
- Your phone number
- Any message you send through a contact form, email, or booking form
- Information you share when scheduling a free call or coaching session
- Coaching-related information you choose to share about your goals, back pain, stress, lifestyle, or personal history
- Website usage data such as pages visited, device type, browser type, and general analytics data
- Cookies and similar tracking technologies are used on the website
If you join the newsletter, I may also collect your email address and related engagement data, such as whether you open emails or click links. Mailchimp uses cookies and similar technologies in connection with its services, and Calendly may use cookies and may associate some cookies with your email address or account.
I do not collect:
- Payment or credit-card information is not directly on this website (billing is handled privately after we agree to work together).
- Sensitive data from third-party sources unless you do.
How I Use Your Information
I use your information to:
- Respond to your messages
- Schedule and manage calls or coaching sessions
- Send you newsletters or updates you asked for
- Provide coaching services and follow-up support
- Improve the website and user experience
- Understand how people use the site
- Maintain records for business, legal, and administrative purposes
- Protect the website from spam, abuse, or misuse
Because my work is coaching-based and body-centered, you may choose to share personal or sensitive information about pain, stress, emotions, or life history during a call or session. I use that information only to support the coaching relationship and to provide the services you requested.
Newsletter and Email Communication
If you subscribe to my newsletter, I will use your email address to send educational content, updates, and business news related to coaching, back pain, stress, and body-based awareness.
You can unsubscribe at any time by clicking the unsubscribe link in any email. If you unsubscribe, I will stop sending marketing emails, though I may still send important service-related messages if needed.
Booking Calls and Coaching Sessions
If you book a free 30-minute call or a coaching session, I may collect the information you submit through my scheduling tool. Calendly states that it uses cookies and similar technologies for scheduling, sign-in, preferences, and related service functions.
I use this information only to:
- Confirm and manage your booking
- Communicate with you about the call or session
- Prepare for the session
- Follow up after the session if needed
Cookies and Analytics
This website may use cookies, analytics tools, and similar technologies to help the site work properly, understand traffic, and improve performance.
Cookies may help me:
- Remember your preferences
- Measure website visits and page performance
- Understand which content people find most useful
- Keep forms and scheduling tools working correctly
Mailchimp also explains that it uses cookies and similar technologies on its sites and services, and Calendly also uses cookies for scheduling-related functions.
You can control cookies through your browser settings. Some cookies may be required for the website or booking tools to work properly.
How I Share Information
I do not sell your personal information.
I may share limited information with trusted service providers that help me operate the business, such as:
- Email marketing providers
- Scheduling platforms
- Website hosting providers
- Analytics providers
- Payment or invoicing tools, if used in the future
These providers may only use your information as needed to perform their services.
I may also share information if I believe it is required to:
- Comply with a law, regulation, court order, or legal process
- Protect my rights, property, or business
- Protect the safety of a client, visitor, or any other person
- Investigate fraud, spam, or abuse
Data Retention
I keep personal information only as long as needed for the purposes described in this policy, including:
- Providing coaching services
- Maintaining business records
- Meeting legal, tax, or accounting obligations
- Resolving disputes
- Enforcing agreements
When information is no longer needed, I will delete it or securely store it according to my normal business practices.
Your Privacy Choices
You may:
- Ask to access the personal information I have about you
- Ask me to correct inaccurate information
- Ask me to delete your information, where allowed by law
- Unsubscribe from marketing emails
- Ask questions about how your information is used
To make a request, contact me at the email address listed below.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). The California Attorney General explains that the CCPA gives consumers more control over the personal information businesses collect about them. California privacy rules also include rights such as access, deletion, and the right to opt out of the sale or sharing of personal information, depending on the business and the data involved.
If those rights apply to you, you can contact me using the details below to submit a request.
Security
I take reasonable steps to protect your information from loss, misuse, unauthorized access, disclosure, or alteration. No method of transmission over the internet or method of electronic storage is completely secure, so I cannot guarantee absolute security.
Children’s Privacy
This website and my coaching services are intended for adults. I do not knowingly collect personal information from children under 13. If I learn that I have collected information from a child, I will take reasonable steps to delete it.
Third-Party Websites
My website may contain links to third-party websites or tools, such as scheduling or email services. I am not responsible for the privacy practices of those third parties. I encourage you to review their privacy policies before sharing personal information with them.
Changes to This Policy
I may update this Privacy Policy from time to time. When I do, I will post the revised version on this page and update the effective date above. Your continued use of the website means you accept the updated policy.
Contact Me
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Thank you for trusting me with your information and for considering this work. My entire practice is built on creating real safety and trust that includes how I handle your personal data.
Michael Morales
— Somatic Coach & Practitioner
